Refund policy
Refund & Return Policy
At House of Rohit Doshi, we are committed to ensuring your satisfaction with every purchase. If you are not completely satisfied with your order, we're here to help.
Returns
We offer a 7-day return policy, which means you have 7 days from the date of receiving your order to request a return.
To be eligible for a return, your item must:
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Be unused, unworn, and in its original condition.
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Have all original tags attached.
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Be returned in its original packaging.
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Be accompanied by the original receipt or proof of purchase.
To initiate a return, please contact us at info@rohitdoshi.com.
Returns should be sent only after your request has been approved to the following address:
House of Rohit Doshi
Ground Floor, Plot No. 518, Guru Krupa,
S.V.P. Road, Shapur Baug, Girgaon,
Mumbai, Maharashtra 400004, India.
If your return request is approved, we will provide return instructions and, where applicable, a return shipping label. Returns sent without prior authorization will not be accepted.
For any questions regarding returns, please contact us at info@rohitdoshi.com.
Damaged, Defective, or Incorrect Items
Please inspect your order as soon as it is delivered. If you receive a damaged, defective, or incorrect item, contact us immediately at info@rohitdoshi.com so we can assess the issue and resolve it promptly.
Non-Returnable Items
The following items are not eligible for return:
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Customized or made-to-order products.
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Personalized items.
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Perishable goods (where applicable).
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Personal care products.
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Hazardous materials, flammable liquids, or gases.
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Sale or clearance items.
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Gift cards.
If you are unsure whether your item qualifies for a return, please contact us before initiating the process.
Exchanges
The quickest way to exchange an item is to return the original product (subject to approval) and place a new order for the desired item.
Refunds
Once we receive and inspect your returned item, we will notify you of the status of your refund.
If approved, your refund will be processed to your original payment method within 10 business days. Please note that your bank or credit card provider may require additional time to process and reflect the refund.
If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at info@rohitdoshi.com.